Customer Service
If there is a grumpy looking 17yr old behind the counter looking like he has been glued to the chair by his abusive parents it is safe to assume that he doesn't want to be there and you will likely get very poor customer service from this staff member. I like to see smiley, chatty folk behind the counter and out on the shop floor assisting customers with their purchases. If they are unable to help other customers with their queries and problems then they are unlikely to be able to help you. Bare this in mind.
Pictures of their catches
This may seem like a bit of a silly point, but if there are pictures of the staff showing off the fish they have caught over the years then you can be sure that the staff are avid fishermen themselves and likely to be able to advise you on any of your purchases. It also shows that they have enthusiasm for their sport. Staff in these tackle shops are likely to be very friendly and knowledgeable.
Range of Tackle and Brands on Offer
Any good fishing tackle shop has a large selection of brands and different tackle on offer. There are some retailers out there who are tied into selling products from only 1 or 2 brands. These should be avoided if at all possible. Tackle shops like these will not give you the broader picture of the different types of tackle available and try to steer you towards the limited range of stock that they have on offer.
Prices
Another obvious one but well worth mentioning. You want to get the best possible value for money. We all know that fishing tackle is definitely not cheap and we all work hard for our money so we want this money to go far. Any decent fishing tackle shop will have a constant supply of items at sale price as they try to replace past seasons tackle with the new. This is the perfect opportunity to pick up some quality fishing tackle at rock bottom prices.
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